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The "Letter History" tab on the household overview page, houses a list of previous correspondence sent to members of the household.

This information helps to ensure that , for example, a re-certification letter is not sent unnecessarily.

 

To Access this page:

Home Dashboard > Search button (type and select the household you wish to interact with) > Letter History Tab

 

"Letter History" at a glance:

A- List of sent templates/Nature of the correspondence

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D- Catalog of the user who created the correspondence

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For more information on correspondence and to find the All Households Letter History, see Letters.