The basic flow of a work order is Unassigned/Assigned > In Progress > Ready for Review > Complete. This guide will show you how to go through this process, and point out what to do if you need to go back a step and/or reopen a work order.
Step-By-Step Guide to Completion of a Work Order
Assign Work Order - There are multiple ways to assign a work order to a maintenance worker. The first chance to make an assignment, is during the creation of the work order, upon editing the work order details, and/or when beginning the work order.
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- Open work order that is unassigned.
- Click the "Start Working Button" button.
- A modal will prompt the user to select a User that will be assigned the work order.
- Select an assignee from the dropdown menu.
- Click "OK".
- This Work Order is now assigned and will show up in the selected assignee's list of work orders, and work can begin.
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