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The "Repair" button launches the steps necessary to opening a work order. To view a list of work orders, see Work Orders.

Open a Work Order

  1. Click Repair - Open a Work Order.
  2. The New Work Order Wizard will launch.
  3. Complete General Information:

    1. Fill out a summary of the work order. 
    2. Fill in a more detailed description of the work to be done in the "Work Requested" field.
  4. Complete Property Information:
    1. Checkmark whether the work order is for a common area, or housing unit.
      1. If Creating Work Order for Common Area: Manually type in the address, select a program, and project.

      2. If Creating Work Order for Unit: Search for and select a household or unit that the work order will pertain to.
  5. Complete Maintenance Staff Information
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    1. Click the Priority dropdown, and select the Normal, High, or Emergency priority level.
    2. Select "Yes" or "No" in for Permission to Enter.
    3. Click the "Assigned to:" dropdown and select a user to assign the work order to.
  6. Optional - Enter a comment:

  7. Click "Generate Work Order".
  8. Success! You have created a new work order. You will then be prompted with the choice to view the individual work order's details, or return to the overview list.


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