Navigation and Overview
Doorways provides the ability to leave a note on the Unit or Household pages. These can include questions, comments, and concerns.
Unit Notes:
Unit notes are comments/notes left on the page of a specific unit.
Household Notes:
Household Notes are comments/notes left on the page of a specific household or individual within the household.
You can access this feature in a few different ways:
Household search > Household Overview Page > Notes Tab or Notes Widget at bottom right of page
- All Households > Click Desired Household > Notes Tab or Notes widget at bottom right of page
- Unit search > Unit Overview Page > Notes Tab
- All Units > Click Desired Unit > Notes Tab
Note Categories:
When adding a note to a unit, or household you will be prompted to choose a category as follows;
- Cash Receipts
- Collections
- Billing Statement
- Other
- Rent Change Notes
- Unit Turn
- Waiting List
Creating A Note
To create a new note, find the notes widget at the bottom right of the unit or household page you wish to comment on. Then click the "+" or new note button.
A pop-up will appear prompting you to choose the "Note Category." More information as to what each category pertains to is on the note overview page.
Click inside the "body" section then begin typing your note. When finished, click "ok", and your note will be saved for all users and administrators to see on the tenant/unit page.
More Information: