The "Waiting List Details" tab houses an overview of the tenants/applicants status on their waiting lists.
"Waiting List Details" at a glance:
A. Waiting List Name/Link - This reflects the name of the waiting list the household is ranked upon. Clicking the name will navigate to the specified Waiting List's Overview page.
B. Refusals - This link will navigate to the refusals section.
- To Perform a Waiting List Refusal:
- Click the Refusals link.
- Click the "+" icon.
- Enter a comment or reason for refusal.
- Click "Save.
- The refusal has been saved, along with the user who performed the refusal, and the date. To make edits to the refusal comment and/or reason, click the pen icon.
C. Removals - This link will navigate to the removals section.
- To Perform a Waiting List Removal:
- Click the Removals Link.
- Click the "+" icon.
- Enter a comment or reason for removal.
- Click "Save"
- The removal has been saved. The household will no longer appear on the specified waiting list.
D. Edit - Click the pen/edit icon to edit the households details and/or preferences.
E. Waiting List Details - Includes bedroom preferences, application date, rank, and income level (if income limits have been set).
F. Preferences - Preferences work like points. The more the household has, the more preference points they have, and the higher they will be ranked and/or positioned within the waiting list.
G. Add a Note - This edit/pen icon will launch the process for adding a new waiting list note.
H. Waiting List Notes - This section displays and lists the waiting list related notes for the household.