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- Locate the tenant or applicant you wish to correspond with using the Correspondence feature button.
- A list of letter templates will appear, choose a template that correlates with your reason to correspond with the tenant/applicant. If a template has not been made for the purpose of communication see Letter Templates for information on creating a a brand new letter template.
- A preview of the template will appear giving you the option to Generate the Correspondence, Edit the template, or close the screen.
Editing a Newly Created Letter
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