Adding a New Family Member:
Video Demonstration:
Step By Step Guide:
- In the selected family's Household Overview page, click the "Add New Household Member" button.
- Fill in the members First Name, Last Name, and SSN.
- Click "OK".
- You will be returned to the Household Overview page, viewing the new family members profile.
- From here you can edit the new members information, read below for steps to Edit Bio Information and Profile Photo.
Removing A Household Member:
Step-by-Step Guide:
- In the selected family's Household Overview page, click the "Remove Household Member" button.
- Click "Yes" to remove household member permanently.
Editing Bio Information
Home Dashboard > Search Button (search for the name of household you wish to interact with)
Step-By-Step Guide:
- In the Household Overview page, select "Edit Profile", this action brings up the Bio Information page.
- Fill out each field as appropriate.
- NOTE: Be sure to fill out Birthday field as this can affect the Rent Calculation.
- To add/update the tenants profile image, click the "Update Profile Image" link.
- A pop up will prompt you to locate the desired photo.
- To remove the tenants profile image, select "Delete Profile Image."
- When finished, click "Save" and the tenants information will be updated in the household overview.
Video Demonstration:
Add Contact Information
Contact information is located to the right side of the bio information on the individuals household page.
A. Contact Information
B. Add a new field button
C. Edit or Delete options
Step-By-Step Guide:
- Click the "+" button next to the area you wish to add new contact info to.
- Fill in the new phone number, email address, or home address.
- When creating a new phone number or email address a drop down menu will be available for you to choose the nature of the new contact information.
- Click "OK" to save information