Billing Statements

Doorway's billing statements feature allows users to generate a monthly billing statement that includes transactions posted onto the selected account, a beginning, and an ending balance for the month. The printed Billing Statement offers a payment section/amount to be mailed back to the Housing Authority from the tenant if need be. Billing statements are automatically generated at the end of the month, and will not update if a transaction has been posted to the tenants account after the month has ended. Read below for more information on how to print from the generated statement tab/window.

How to Print/View a Billing Statement

1. Navigate to the household's page you wish to print/view the billing statement for. 
2. Click on the Tenant Ledger tab in on their household overview.
3. Click the Billing Statements Link.
   
4. Notice a list for of billing statements by month will be shown, with an overall indication of their household balance.
5. You can switch to another account by clicking the account dropdown, which will open a list of accounts associated with the household. 
6. Click the Billing Statement month you wish to view.
7. A new tab or window will be opened, based upon your browsers settings.
8. From this view you can see the transactions posted to the tenants account, as well as the tenants current balance, and their address. Below is an example of a household's charges for the month that holds a debit balance, and has not yet made payments for the month of November on their loan.
   
9. To print, click "File" on your browser header, and click "Print".