Doorway's billing statements feature allows users to generate a monthly billing statement that includes transactions posted onto the selected account, a beginning, and an ending balance for the month. The printed Billing Statement offers a payment section/amount to be mailed back to the Housing Authority from the tenant if need be. Read below for more information on how to run billing statements from both a tenant ledger and in bulk.
A. Office Address - The address to the housing authority as reflected in the configuration of your Doorways instance.
B. Current Amount Due - The total balance, minus any repayment balance, for the month you are running the billing statement. Note: If any transactions are posted after you run the billing statement, this number may change.
C. Amount Enclosed - This field is for the household use when returning money to pay toward their account.
D. Household Mailing Address - The default address is the Unit Address, but if any other addresses have been added to the contact section of the Household Overview, and they have a star next to them, this will override the unit address as the mailing address.
E. Account - The PPU associated with the tenant ledger
F. Billing Date - The last day of the month for which you are running the billing statement
G. Billing Statement Number - A unique, sequential, number to match the billing statement top and bottom half. Note: This number is generated each time you run the billing statement wizard, even if you cancel out of the screen.
H. Office Address and Account - The office address and the unit address tied to the tenant ledger.
I. Transactions Breakdown - All transactions posted for the month as of the last day of the month. Any transactions posted after you run the billing statement will not be included. When running a billing statement for the next month, all scheduled transactions will be included in the breakdown.
J. Repay Balance - Any repay balance for the tenant. Note: this amount is deducted from the total AR balance when reporting the current amount due.
K. Comment/Note - This will be the comment added when running the letter generation wizard
L. Aging - A breakdown of the Accounts Receivable balance.
Step by Step: How to Print/View a Billing Statement From Tenant Ledger
- Navigate to the household's page you wish to print/view the billing statement for.
- Click on the Tenant Ledger tab in on their household overview.
- Click the Billing Statements Link.
- Select the month you want to run the billing statement for from the dropdown. You have the option of the current month and the next month.
- The Generate Letter wizard will run, prompting you to fill out an option comment on the billing statement.
- Click Next to preview the billing statement.
- Click Next again to generate the billing statement.
- Hover over the Billing Statement to download or print the document.
- You can also email the billing statement to the tenant before clicking Done
- Each time you generate a billing statement for a household, a copy will be made within this section of the tenant ledger.
Step by Step: How to Print Bulk Billing Statements
- Navigate to the Accounting section in the navigation header at the top of the screen.
- Click the Billing Statement tab