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Work Orders Overview

Maintenance > Work Orders

A - Filters: Allows you to pick and choose which type of work order appears in the list by priority, status, location, department, and assigned to

B - Sub-Filter: Dropdown allows choice to view "All Work Orders" or "Only My Work Orders". Also has the capability to search for a specific household. 

C - "New Work Order" Button: Click to begin the process of creating a new work order.

D - Work Order #: List of work orders by their assigned number.

E - Created: Shows the date and time work order was created.

F - Priority: View priority level of work order.

Normal
High
Emergency

G - Assigned To: View which user the individual work order is assigned to. If none, the assignment status is unassigned.

H - Address: Address of the housing unit or common area associated with the work order. 

I - Summary: Quick summary of work to be done on unit or common area.

J - Status: View current status of work order.

Unassigned
Assigned
In progress
In Review
Closed

K - Trash Icon: Click to delete work order. 

Work Order Details


A - Work Order Information: Includes the work order number, summary, address, and associated household.

B - Requested By: Includes the user, date, and time work order was requested.

C - Work Order Action Buttons: Buttons with various actions to delete or print the work order.

Print
Delete

D - Details, Attachments, and Cost Links: Clicking the different links will navigate to the associated pages. Visit Attachments or Work Order Costs - Billing for more information.

E - Edit Inspection Details: Click this button to open the edit view of the inspection details. After making any changes click the "Save" button.

F - Work Order Details: Includes the work requested, maintenance activity, priority level, permission to enter, status, as well as the day and time it was assigned to a user, and department.

G - Work Completed Field: When the status of a work order is in progress, the work completed field is available, as well as a check box to confirm the smoke detector was inspected.

H - Proceeding Buttons: Depending on the current status of the work order these proceeding buttons will appear. Clicking them will set the work order to the next status.

Status:Button:
Assigned

In Progress

Review


Completed

I - Comments: Click the "+" to open the comment text field. Click "Save" to add the comment to the work order.

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