The "Waiting List Details" tab houses an overview of the tenants/applicants status on their waiting lists.
"Waiting List Details" at a glance:
a. Waiting List Name/Link: This reflects the name of the waiting list the household is ranked upon. Clicking the name will navigate to the specified Waiting List's Overview page.
b. Refusals: This link will navigate to the refusals section.
- To Perform a Waiting List Refusal:
- Click the Refusals link.
- Click the "+" icon.
- Enter a comment or reason for refusal.
- Click "Save.
- The refusal has been saved, along with the user who performed the refusal, and the date. To make edits to the refusal comment and/or reason, click the pen icon.
c. Removals: This link will navigate to the removals section.
- To Perform a Waiting List Removal:
- Click the Removals Link.
- Click the "+" icon.
- Enter a comment or reason for removal.
- Click "Save"
- The removal has been saved. The household will no longer appear on the specified waiting list.
d. Edit: Click the pen/edit icon to edit the households details and/or preferences.
e. Waiting List Details: Includes bedroom preferences, application date, rank, and income level (if income limits have been set).
f. Preferences: Preferences work like points. The more the household has, the more preference points they have, and the higher they will be ranked and/or positioned within the waiting list.
g. Add a Note: This edit/pen icon will launch the process for adding a new waiting list note.
h. Waiting List Notes: This section displays and lists the waiting list related notes for the household.