The basic flow of a work order is Unassigned/Assigned > In Progress > Ready for Review > Complete. This guide will show you how to go through this process, and point out what to do if you need to go back a step and/or reopen a work order.
Step By Step Guide to the Processes/Flow of a Work Order
Assign Work Order -
- Open work order that is unassigned.
- Click the "Assign Work Order" button.
- Edit mode will open, and from the "Status:" dropdown select "Assigned".
- A dropdown with the list of users will appear. Select an assignee.
- Click "Save".
- This Work Order is now assigned and will show up in the selected assignee's list of work orders.