Certification Actions

Certifications verify that an applicant or tenant is eligible to be in the housing program they have applied for. Certification actions in the doorways app allows you to keep track of the certification status, and recertification date for tenants and applicants. There are two types of these actions, Interim certifications, and Annual certifications. 

Interim Certification:

This certification is done whenever there's a change in income, household composition, etc. & it is not the time for the Annual recertification. 

Step-by-Step Guide to Performing an Interim Certification in Doorways

1. From the individual tenant/household overview page, click on the toolbox tab to the left of the screen.

2. Mouse over the "actions" button, then click "Interim Certification". The certification wizard will now run.

   
   

3. Confirm Unit - Select whether the unit is the correct one or not, then click "Next".

   
   A - Unit Information: Information about the unit that the household is currently moved into, including address, program, project, and number of bedrooms.

   B - Unit Confirmation: Click "This is the correct unit..." if the unit information is correct. Select "...This is not the correct unit..." if the unit information shown is incorrect. If the unit is incorrect, clicking "Next" will bring you to the move-out wizard. 

   C - Next Button: Proceeds to the next step in the interim certification wizard.

4. In the second step of the wizard, you select the effective date, and click "Next" when finished.

5. Review the final information, if it correct, click "Finish". You will be redirected to the household overview page, and the certification action will be listed as the latest action in the Household History.

Annual Recertification:

Annual receritifications are done on an annual basis. 

Step-by-Step Guide to Performing a Recertification in Doorways

1. From the individual tenant/household overview page, click on the toolbox tab to the left of the screen.
2. Mouse over the "actions" button, then click "Annual Certification". The certification wizard will appear.
   
3. Step one in the Wizard is to review unit and action information, then choose whether the tenant applies for a fixed rate rent or not. When finished, click "Next".
   
   
4. In the second step of the wizard, you select the effective date, and click "Next" when finished.
5. Review the final information, if it correct, click "Finish". You will be redirected to the household overview page, and the certification action will be listed as the latest action in the Household History.