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Video Demonstration:

The "Search" Button is used to search for a household member or unit in all households and units.

To search for Head of Household

  1. The "Households" filter will automatically be set when opening the search feature. This will only search the head of households, no other household members will be shown in search results.
  2. Enter the first name, last name, SSN, or ARN.
  3. Household members that the entry will be listed in a dropdown.
  4. Click the desired household, you will be navigated to their household overview.

To search for a household member:

  1. The "Everything" filter must be selected in order for household members to appear in search results.
  2. Enter the first name, last name, SSN, or ARN.
  3. Household members that match the entry will be listed in a drop down.
  4. Click on the desired household, you will be navigated to their household overview.

 To search for a unit:


  1. Enter the unit id, address, city, state or zip.
  2. Units that match the entry will be listed in a drop down.
  3. Click on the desired unit, you will be navigated to the specified units overview page.



Video Demonstration:





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