The "Correspondence" button, first prompts you to search for the household you wish to generate correspondence for, and offers a list of document templates to choose from.
Doorways provides the ability to create document templates that can be used by everyone throughout the application. It enables you to select, modify, and create templates and subsequently create letters such as re-certification notices, verification letters, late notices, late fee assessments, rent change / contract amendment letters, and so on.
Correspondence can be sent to a single individual or to many via Bulk-mail (snail-mail). (It is not possible to email more than one person from within Doorways)
Step-by-step guide
- Locate the tenant or applicant you wish to correspond with using the Correspondence feature button.
- A list of letter templates will appear, choose a template that correlates with your reason to correspond with the tenant/applicant. If a template has not been made for the purpose of communication read below for information on creating a brand new letter template.
- A preview of the template will appear giving you the option to Generate, Edit the template, or close the screen.
- Click "Generate"
Editing a Newly Created Letter
Printing a Letter
Emailing a Letter
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