Voiding Transactions

Owned by Haile Elizondo
Last updated: Feb 02, 2018 by Former user (Deleted)
Voiding a transaction marks the specific action as "Void". From that point onward the transaction is not calculated and does not appear in the tenant ledger.

Step-by-Step Guide to Voiding Transactions

  1. Navigate to the selected households Tenant Ledger.
  2. Find the specific transaction you wish to void.
  3. Click the Expand Details button.
  4. Click "Void Transaction".
  5. A modal will appear prompting you to confirm deletion, this action cannot be undone, as well as a space to provide a reason as to why the transaction is being voided.
  6. Click "OK". 
  7. From that point on, the voided transaction will not be calculated, or appear in the ledger.


Video Demonstration:



Viewing Voided Transactions

  1. Open the tenant ledger filter options.
  2. Check the "Include Voided Transactions" option.
  3. Click "Apply Filters".
  4. Notice voided transactions appear grayed out with a "VOID" watermark.